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--- policies [2025/05/17 12:18] – created katie
+++ policies [2025/05/17 13:08] (current) – [Data We Keep] katie
@@ Line 2: / Line 2: @@
 ===== Booking Policy =====
-Once bookings have opened for an Event you may reserve a place at the event by filling out a form which will be accessible when booking opens.  Your place will be confirmed either by payment of the 50% Deposit (£40 for standard tickets, £25 Concession) or the Full Amount.  Payment of the Deposit should be made within 1 month of booking and full payment must be received by 7th November 2025.
+Once bookings have opened for an Event you may reserve a place at the event by filling out a form which will be accessible when booking opens.
+Your place will be confirmed either by payment of the 50% Deposit (£40 for standard tickets, £25 Concession) or the Full Amount.  Payment of the Deposit should be made within 1 month of booking and full payment (£80 standard, £50 Concession) must be received by 7th November 2025.
 A Booking is not confirmed until a Deposit has been received.
@@ Line 19: / Line 21: @@
 Alternative means of payment can be arranged if needed.  Please [[katieleahmoore@gmail.com|get in touch]] to arrange this.
-Concession prices (where offered) are available for those who need it, for example to:
+Concession prices are offered to:
   * Students
   * Those not in full time employment
   * Attendees with disabilities
-  * Anyone attending in order to care for another attendee
+  * Anyone attending solely to care for another attendee
+  * Anyone else for who the regular price would be unaffordable
-Concession eligibility is taken on trust as would rather make sure that concession prices are available to all those who would benefit from them rather than overly police. If you are unsure whether you should qualify, you are welcome to email to ask.
+We will be taking any of these on trust, rather than strictly policing them, but if you have futher questions please email [[katieleahmoore@gmail.com]]
 You must not give or sell your ticket to someone else.
-==== Cancellation Policy ====
+===== Cancellation Policy =====
 Deposits are non-refundable as soon as they are paid.
@@ Line 40: / Line 43: @@
 If you cannot make the event, you should [[katieleahmoore@gmail.com|email as soon as possible]].  This includes if you cannot attend but are too late for a refund as it means we can free up a space for someone else or reduce food waste by informing caterers in advance.
-====Behaviour Policy====
+=====Behaviour Policy=====
+You must abide by the [[https://www.profounddecisions.co.uk/empire-wiki/Conduct|Empire Conduct Policy]] at all times at //Concordia Esoterica//.  Any breaches of this policy or breaches of policies provided by the Venue will result in being removed from the Event and being denied from future //Concordia Esoterica// events.
+===== Privacy Policy =====
+====Data We Keep====
+The following personal information is stored securely and only accessible to the //Concordia Esoterica// event-runners:
+  * Your out-of-character (OC) name.
+  * Your contact email address.
+  * Any data transmitted through Booking Forms (including dietary requirements, access requirements, emergency contact information, etc).
+  * Email communications.
+=== Attendee List ===
+  * Attendees will be sent a list of all other attendees including their IC and OC names as provided on the Booking Form.
-You must abide by the [[https://www.profounddecisions.co.uk/empire-wiki/Conduct|Empire Conduct Policy]] at all times at //Concordia Esoterica//.
+===Photographs===
+  * At Events, photographers may be present to take photos. If you wish to take photos please request permission from the Ref Team first and prior to the event.
+  * Photographers will be expected to honour requests to avoid photographing attendees who express a preference not to be photographed, and will be expected to honour takedown requests on published photos.
+===Deleting Your Information===
+  * By default, your personal information will be deleted once the event us over and we have no more reason to contact you (for example to inform you of Lost Property).
+===Responsible Person===
+  * The person responsible for enforcing this policy is Katie Moore. She can be contacted via email directly at [[katieleahmoore@gmail.com]].