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Policy

Booking Policy

Once bookings have opened for an Event you may reserve a place at the event by filling out a form which will be accessible when booking opens. Your place will be confirmed either by payment of the 50% Deposit (£40 for standard tickets, £25 Concession) or the Full Amount. Payment of the Deposit should be made within 1 month of booking and full payment must be received by 7th November 2025.

A Booking is not confirmed until a Deposit has been received.

Bookings will be closed at 7th December 2025 in order to give concrete numbers to the venue. There are 75 Player Tickets available.

The event-runner reserves the right to refuse a booking without needing to give a reason why.

Payment should be made by Bank Transfer to:

Katherine Moore
Starling Bank
Sort Code 60-83-71
Account Number 52120027

Alternative means of payment can be arranged if needed. Please get in touch to arrange this.

Concession prices (where offered) are available for those who need it, for example to:

  • Students
  • Those not in full time employment
  • Attendees with disabilities
  • Anyone attending in order to care for another attendee

Concession eligibility is taken on trust as would rather make sure that concession prices are available to all those who would benefit from them rather than overly police. If you are unsure whether you should qualify, you are welcome to email to ask.

You must not give or sell your ticket to someone else.

Cancellation Policy

Deposits are non-refundable as soon as they are paid.

Cancellations made before 7th November 2025 will receive a refund not including deposit. After this point, the venue will have been paid and any refunds would result in a loss for the event-runner.

Cancellations made after 7th November 2025 will get no refund.

If you cannot make the event, you should email as soon as possible. This includes if you cannot attend but are too late for a refund as it means we can free up a space for someone else or reduce food waste by informing caterers in advance.

Behaviour Policy

You must abide by the Empire Conduct Policy at all times at Concordia Esoterica. Any breaches of this policy or breaches of policies provided by the Venue will result in being removed from the Event and being denied from future Concordia Esoterica events.

policies.1747484375.txt.gz · Last modified: 2025/05/17 12:19 by katie